A. The Credit Counselling Service is for anyone experiencing stress and problems due to over-indebtedness and/or money management difficulties.

 

    The objective of the program is to alleviate the financial situation which can create problems in the home, job and even affect the physical and emotional health of individuals.  All individuals who demonstrate the willingness to resolve their financial situation are eligible

 

    Credit Counselling is dedicated to offering a helping hand to our community.  There are big problems and there are little problems, and we cater to both.  We are here to help you.

 

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A. Use our convenient online application.  This process will allow us to evaluate and assess your needs, and return to you what your best options are, and what we can do to help you.

 

We also offer a convenient Walk-in Service on a first-come, first-served basis.  We can also offer scheduled appointments.  You can call (613) 932-1266 for more details.

 

For after business hours and on Saturdays, you can call 1-800-267-2272

 

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A. Anyone who is experiencing financial difficulties, or just has questions or concerns can access our services.  We are here to serve you, and to help you in any way we can.  There is no problem that is either too big or too small.

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A.  Our first priority is to ease the presseure you are under.  We contact your creditors with details of your program.  They normally allow a grace period so that we have time to work out the details of a repayment program you can afford.  We also advise any new client to direct any calls from creditors to our office for further explanation.